Support

Help with StorkBuro.

StorkBuro is the calm bureaucracy companion for parents in Germany — bilingual checklists, document vault, pregnancy tracker, and deadlines that fire on time. Everything runs on your device, with no accounts you don't already have and no advertising.

Last updated: 27 May 2026

Contact

For bug reports, content corrections, accessibility feedback, or feature requests, write to the StorkBuro team. We answer in English and German.

General: hello@storkburo.app

Support (App Store): support@storkburo.app

Typical response time: within 2 business days.

When reporting a bug, include your device model (iPhone or iPad), iOS or iPadOS version, the StorkBuro version (Settings → About), and the screen where the issue happened.

Common questions

Is StorkBuro free?

StorkBuro is a one-time purchase on the App Store. No subscription, no advertising, no in-app upsells. A separate Family tier lets you share a pregnancy with your partner via Apple's secure family-sharing infrastructure.

Does StorkBuro work offline?

Yes. All bureaucratic checklists, weekly pregnancy guides, and list templates are bundled with the app. The only network use in v1.0 is App Store purchase verification and (optionally) syncing your data to your own iCloud.

Does StorkBuro collect personal data?

No personal data is sent to StorkBuro. Your pregnancy details, scanned documents, checklist progress, and preferences are stored locally on your device. See the privacy policy for the full picture.

How does the deadline engine work?

Every bureaucratic task carries a real anchor — relative to your estimated due date, the actual birth date, or the end of Mutterschutz. Local notifications fire one week and two days before each deadline. If you edit your due date or add the date of birth, all deadlines recalculate automatically.

Why does the app ask for camera and Face ID?

The camera scans documents (Mutterpass, Geburtsurkunde, insurance cards, Bescheinigungen) directly into your private vault. Face ID or Touch ID can optionally lock the vault. Both are off until you turn them on.

Why does StorkBuro ask for my Bundesland and marital status?

Because the checklist depends on them. Vaterschaftsanerkennung is only relevant for unmarried parents. Mutterschaftsgeld differs by insurance type. State-specific notes apply per Bundesland. You can change any of these later in Settings.

Can I edit the due date or add the date of birth later?

Yes. From the Baby tab tap the pencil in the top-right, or from Settings → Pregnancy Profiles swipe or long-press a pregnancy to edit. You can also add the actual date of birth there once the baby arrives, including the premature-birth flag, which affects Mutterschutz.

Can I share a pregnancy with my partner?

Family sharing of a pregnancy is on the roadmap and will use Apple's CloudKit Sharing (CKShare). It is not enabled in the current build. When it ships, both partners will see the same checklists, documents, and lists on their own devices.

Does StorkBuro give medical or legal advice?

No. StorkBuro is an informational companion for German bureaucracy and pregnancy logistics. It is not a substitute for advice from your midwife, doctor, Krankenkasse, Standesamt, or lawyer. Always verify time-sensitive details with the relevant office.

System requirements

Platform

iPhone & iPad

Minimum OS

iOS 17.0 or iPadOS 17.0 or later

Languages

English and German

Connection

Offline-first after install. iCloud sync optional.

Beta on TestFlight

StorkBuro is currently in private beta on TestFlight. If you would like to join, write to hello@storkburo.app with the Apple ID email you use for TestFlight, the rough due date or expected baby month, and the Bundesland you live in.

Beta builds are wiped before the App Store release. Export anything you want to keep before v1.0 ships.

Safety note

StorkBuro is an informational companion. Deadlines, eligibility rules, office addresses, and state regulations can change. Verify time-sensitive details with your Krankenkasse, Standesamt, Jugendamt, or Elterngeldstelle before acting on them.

In a medical emergency, call 112. Do not rely on any app as your only source of emergency help.